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Frequently Asked Questions (FAQs)

6:05am Park Royal Hotel, 150 Day Street, Darling Harbour
6:15am Sheraton Grand Hotel, 161 Elizabeth Street, Hyde Park, Sydney
6:25am Four Seasons Hotel. 101 Harrington Street, The Rocks, REAR EXIT

We depart Sydney early at 6:30am in the morning to avoid traffic

Comfortable walking shoes (no sandals or open footwear), sunscreen, hat, sunglasses, water bottle, mobile phone. usb cord with portable charger, colder months wear suitable clothing (April - September), rain jacket or poncho
No, children under 5 not accepted on this tour due to health and safety, must be physically fit with no medical issues like heart, back and knee problems. Any age between 5-85 years old as long as fit
Minimum is 5 and maximum of 21 tourists are allowed on the mini bus
Pick up-drop off back to Sydney at 3 convenient locations, local tour guide driver with guided tour, transportation in a small air conditioned deluxe mini bus, complementary bottle of water for each passenger, Australian snacks to enjoy, small touring group of 21 giving a personal experience, breakfast, some of the best hidden lookouts away from larger groups, Scenic World with 3 rides to enjoy, Skyway, Cableway, Railway and elevated Rainforest board walk through the Jamison Valley, Echo Point Katoomba home of the Three Sisters, Meehni, Wimlah and Gunnedoo, Lunch to suit all dietary needs, Featherdale Wildlife Park and interact with Australian animals and hand feed the kangaroos
No prams, strollers or luggage are not allowed on this tour due to limited space and health and safety reasons
No unfortunately due to storage and no lifting devices installed on the bus we are not able to accommodate wheel chairs and mobility devices

0438 954 983

If you require further information, please give us a call.

We stop for breakfast approximately 7:30am.
There is toilets at this stop.

No, the tour won’t be canceled due to rain, in the event of severe weather conditions during the tour, the tour may be canceled by discretion at any time without any refund
We will endeavour to call or see where you are. If not there within 5 mins of departing time or don’t show up you will not be refunded
Unless there is severe weather conditions due to bush fires or flooding the tour will continue each day of the year except on Christmas, boxing and New Years day
No, unfortunately do not pick up from Hotels, only the 3 pick-drop off locatiions that are located with this tour.
Yes, only if you believe you have had a great day and the tour guide made your day special with lasting memories. Prestige Tours only employs the best tour guides/drivers
Yes, we are accredited tour operator with Transport of NSW #43427
Yes, you can hand feed the kangaroos and other animals at Featherdale Wildlife Park. Prestige Tours pays for the food so you are not out of expense
No, unfortunately cannot cancel the tour within 24 hours as there will be no refund. Please check weather 24-48 hours before tour starts, change of mind you will not be refunded
4:30 - 5:00pm estimated return drop-off back to Sydney subject to traffic conditions

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